Manager, Operations and Support, Private Wealth
BMO — Toronto, ON, CAN
Posted 2026-10-09
Application Deadline: 10/25/2026 Address: 100 King Street West Job Family Group: Wealth Sales & Service The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and clients. The role builds team capability, oversees day-to-day operational execution, manages risk and complex escalations, and ensures consistent adoption of Bank policies, processes and regulatory requirements. Through strong people leadership and partnership with Private Bankers, the Manager helps enable an effective operation and exceptional client experience. Key Accountabilities People Leadership & Development Provides day-to-day leadership, coaching and direction to Support Professionals, setting clear expectations for service, operational execution, risk management and accountability. Conducts regular performance, coaching and career-development discussions and recognizes strong performance and contributions. Supports onboarding and training, ensuring employees receive practical experience and are able to independently perform critical responsibilities. Identifies skill gaps and development o