Manager, Journey Enablement, Acquire and One Client
BMO — Toronto, ON, CAN
Posted 2026-10-05
Application Deadline: 11/06/2026 Address: 33 Dundas Street West Job Family Group: Strategy & Change The successful candidate will: We are seeking a manager to join the Acquire & One Client Journey Enablement team within Business Banking. This role will lead initiatives that are focused on accelerating new-to-bank acquisitions and deepening existing client relationships. The successful candidate will identify and execute opportunities to enhance the end-to-end client journey, leading strategic initiatives from opportunity identification through implementation, adoption, and benefits of realization. They will leverage journey performance insights to uncover growth opportunities, improve client and employee experiences, and deliver process and digital enhancements in close partnership with Technology and Digital teams. Through a combination of strategic thinking, analytics, and execution excellence, this role will help shape the future-state experience for Business Banking customers. This is a business-led transformation role, focused on supporting the execution of the Business Banking strategy, contributing to business cases, and designing and implementing business processes and serv