Manager, Customer Insights & Reporting
BMO — Chicago, IL, USA
Posted 2026-08-25
Application Deadline: 09/10/2026 Address: 320 S Canal Street Job Family Group: Data Analytics & Reporting This is a hybrid role in Chicago Key Responsibilities Hands‑On Analytics & Data Preparation Independently extract, transform, and analyze data using Python, SQL, and SAS . Perform data quality checks, reconciliation, and validation to ensure analytical accuracy. Analyze customer, product, and performance data across multiple US Banking segments. Apply sound analytical techniques to identify trends, drivers, and anomalies in the data. Reporting & Executive Communication Translate analytical outputs into clear, concise business insights . Develop and maintain: Power BI dashboards and visual reports Excel models and ad‑hoc analysis PowerPoint decks for executive and senior management audiences Ensure reporting is decision‑oriented, clearly explaining what the data is telling us and why it matters . Business Problem Solving Partner with business stakeholders to clarify and interpret open‑ended analytical questions . Determine appropriate analytical approaches when requirements are not fully defined. Provide insight and context rather than simply producing metrics or standard report