Manager – Balance Growth & Special Initiatives
BMO — Toronto, ON, CAN
Posted 2026-10-26
Application Deadline: 11/08/2026 Address: 33 Dundas Street West Job Family Group: Customer Solutions Manager – Balance Growth & Special Initiatives is accountable for the implementing new balance growth strategies and continuously optimizing existing strategies for balance growth and profitability in BMO’s Canadian Retail and Small Business credit card portfolios. Accountabilities would also include managing of special initiatives. KEY AREAS OF ACCOUNTABILITY A. Balance Growth Governance & Risk B. Infrastructure C. Financial Management ACCOUNTABILITIES A. Balance Growth Governance & Risk Oversight of overall strategy and implementation of programs related to Balance Growth (e.g., Acquisition balance transfer for retail / small business and existing customer small business balance transfer programs) within the BMO Canadian retail and small business credit card portfolio. Implement new tests, procedural improvements, digital enhancements, and automation within the pre-delinquency program to optimize risk-adjusted returns, losses, and ROE. This role is a key liaison with various partners, including finance, credit risk, collections, analytics, operations, marketing and the customer co