Major Incident Coordinator
CAE — Bangalore
Posted 2026-07-20
Our Technology & Product Development teams transform bold ideas into immersive, world-class solutions. From VR/AR solutions to cutting-edge flight simulation, you’ll work alongside brilliant minds in a rewarding and supportive environment with opportunities to learn and grow every day. With a career that blends flexibility, creativity, and impact, you’ll play a vital role in driving next-generation tech solutions for the moments that matter most. Job Description At CAE, our Technology & Product Development team is shaping the future through immersive systems and advanced technologies that enhance safety and readiness worldwide. From VR/AR solutions to cutting-edge simulation systems, you will work in a collaborative and dynamic environment. In this role, you will be responsible for managing major incidents, ensuring rapid service restoration and effective coordination across IT teams. Duties & Responsibilities Lead and coordinate major incidents (P1/P2). Participate in 24/7 on-call rotation. Assess incident priority and business impact. Lead major incident bridge calls. Coordinate technical teams and stakeholders. Drive service restoration efforts. Communicate with stakeholders and