Lead, Reliability Engineering
BMO — Toronto, ON, CAN
Posted 2026-08-13
Application Deadline: 09/03/2026 Address: 33 Dundas Street West Job Family Group: Technology Transformation Mandate This role exists to fundamentally shift Commercial Banking technology operations from reactive support to an AI-enabled, engineering-driven reliability model at scale. The Lead will own the outcome of this transformation, challenging the status quo and driving a step-change in automation, observability, and operational excellence. Role Overview We are looking for a high-performing, results-driven senior technology leader to take on the role of Lead, Technology Support & Reliability Engineering. This is a critical leadership position responsible for driving the reliability, resiliency, and modernization of technology platforms supporting Commercial Banking. The successful candidate will set the vision and lead the transformation of traditional support into a modern, engineering-led, highly automated operating model. This includes the aggressive adoption of Site Reliability Engineering (SRE), AIOps, and a forward-looking NoOps philosophy to reduce toil, increase automation, and enable self-healing, resilient systems at scale. This role demands a proven high performer wh