Junior Customer Service Specialist with German (Hybrid 50/50 from Warsaw) temporary contract
Accenture — Warsaw Proximo II
Posted 2026-10-23
WHO WE ARE: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations , Industry X and Accenture Song. Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence. THE WORK: Perform customer service activities related to service and repair requests from the customers over the phone and via e-mail. Review and validate contractual agreements related to the service and repair process. Manage orders and returns activities in SAP. Coordinate the service and repair process by collaborating with internal teams and spare parts vendors. Ensure resolution of queries within the contractual metrics. FLEXIBLE: The work location for this role may include a mix of working remotely, onsite at a client or in an Acc