Investment Operations Analyst
Manulife — 2 Locations
Posted 2026-08-27
This is an opportunity to join Manulife’s Canada Retail Operations team as an Operations Analyst, where you will play a key role in delivering accurate and timely financial and non-financial transactions for clients and advisors. In this role, you will contribute to our mission by ensuring high-quality service, supporting operational excellence, and strengthening stakeholder partnerships. You will gain valuable exposure to end-to-end transaction processing, problem-solving, and continuous process improvement. This role is ideal for individuals who are detail-oriented, eager to learn, and passionate about delivering excellent client service. Position Responsibilities: Process routine and standard financial and non-financial transactions accurately and efficiently Maintain accurate transaction records to support client and stakeholder interactions Partner with Business Units, Sales, and Operations teams to resolve escalated issues Communicate with internal and external stakeholders to ensure timely processing of requests Assist in documenting and improving internal and external processes Identify and resolve moderately complex issues, escalating when necessary Manage and prioritize w