head of deployed engineering
turbopuffer — North America
Posted 2026-10-19
turbopuffer is looking for someone to lead and develop our deployed engineering function. DEs are the technical champions for our customers. They own the technical outcome of the sales cycle, and serve as the go-to technical partner as our customers explore scale, expansion, and renewals. Their work spans demos, POCs, benchmarks, firefighting, and whatever it takes to make our customers successful.
what you'll do:
- lead and develop the DE team, as a player-coach
- work closely with your peers in GTM to develop and refine the technical sales motion
- act as a bridge between GTM and engineering teams, and as a voice of the customer
- own the technical relationship end-to-end, from discovery, to expansion and renewal
- spend time in-person visiting prospects and customers as a key part of the relationship
- build concrete benchmarks, demos and POCs instead of slides, drive evaluations, guide implementations
- treat customer problems as your own and don't rest until they're solved
- live in customer slack channels, helping to solve problems and architect solutions
- say no when we're not the right fit and always have a growth mindset
must have:
- leadership e