Genesys Developer
BMO — Toronto, ON, CAN
Posted 2026-10-15
Application Deadline: 10/29/2026 Address: 250 Yonge Street Job Family Group: Technology Drives the overall software development lifecycle including working across functional teams to transform requirements into features and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides advice on security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools, standards, and relevant software platforms based on business requirements. Qualifications: 3+ years of hands-on experience with Genesys Cloud CX development and configuration. Ability to participate in an on-call duty and provide after-hours support as required to ensure timely resolution of critical issues and business continuity Strong experience with Genesys Cloud Architect for IVR, inbound/outbound call flows, menus, routing, prompts, schedules, and data actions. Strong kno