Front Desk Associate
RBC — Boston, Massachusetts, United States of America
Posted 2026-10-26
Job Description What is the opportunity? The Front Desk Associate will provide office and administrative support by learning and utilizing all of RBC GAM (U.S.) systems and tools, including Microsoft Office Suite, Salesforce, Concur travel and expense program, Assist Pro (AI tool) and WebEx. This role will interact with members of functional groups and representatives of third parties such as clients, governmental entities, accountants, law firms etc. What will you do? Provide reception services by welcoming visitors, handling mail and answering the main phone line 5 days per week Provide basic printer maintenance by filling with paper and toner, arrange for repair as needed Order all office and kitchen supplies Assist with connecting conference room technology, order catering, print materials as requested Travel booking and expense reporting in Concur as assigned Interact professionally with internal and external clients and prospects; handle inquiries effectively, in an organized and courteous manner Handle confidential matters with discretion and good judgment; maintain confidentiality of all matters ascertained by reason of access to such information in this position Cross trai