Founding Customer Success Manager
Gumloop — San Francisco Office
Posted 2026-08-24
About Us
Gumloop is the piece of AI infrastructure companies roll out to let everyone build agents securely. Let people who understand the problem build and share agents, manage their access to data, choose your AI models and host it all in your own cloud.
We're a small team building as fast as humanly possible. Gusto, Ramp, Shopify, Samsara, Instacart, and Opendoor are running agents on Gumloop across their company. We've raised over $70M https://www.gumloop.com/blog/series-b from Benchmark, First Round Capital, Y Combinator, Nexus Ventures to scale and are looking for people who care as much as we do to join the team.
Here’s what life at Gumloop is like:
- Our beliefs – The Handbook https://www.gumloop.com/handbook
- Our adventures – Wall of Photos https://www.gumloop.com/photos
- What we’re working on – Changelog https://www.gumloop.com/changelog
ROLE OVERVIEW
Gumloop is seeing massive enterprise adoption. Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive adoption and consumption across the book, and help buil