Financial Services Representative, Telephone Banking Outbound
CIBC — Vancouver, BC
Posted 2026-10-07
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing You’ll work in a fast paced Contact Centre where you’ll proactively reach out to clients to suggest new and existing financial services products that will help them reach their financial goals. As an Outbound Financial Services Representative, you’ll share your knowledge of products and campaigns with clients through outbound calls. You’ll engage in meaningful conversations, where you’ll seek to develop an in-depth understanding of their financial needs. You’ll quickly provide information and resolutions to the client’s issues. You’re flexible to work from Monday to Friday from 9:00 am to 8:00 pm and Saturday from 10:00 am to 6:00 pm. CIBC is transitioning to an Agent@Home model, for this role you will be required to work from home. The expe