Director, Vitality
Manulife — 4 Locations
Posted 2026-10-14
The Director, Manulife Vitality is accountable for the day-to-day leadership, performance, and evolution of the Vitality business, translating strategic direction into measurable customer, operational, and financial outcomes. This role leads a high-performing team responsible for partnerships, program governance, member experience, analytics, and operational effectiveness while personally leading key strategic initiatives, business planning activities, and enterprise relationships. It is a unique opportunity to shape the future of health engagement in Canada, influence business outcomes at scale, and develop broad leadership experience across strategy, product, distribution, operations, and customer engagement. Position Responsibilities: Lead the day-to-day management and performance of the Manulife Vitality program, ensuring delivery against strategic, customer, operational, and financial objectives. Develop annual business plans, strategic priorities, and recommendations that support member growth, engagement, business performance, and advisor adoption. Own Vitality portfolio performance, including financial results, member engagement, operational health, risk management, and bus