Director, Value Added Services and Beyond Banking
BMO — Toronto, ON, CAN
Posted 2026-10-19
Application Deadline: 11/13/2026 Address: 33 Dundas Street West Job Family Group: Customer Solutions The Director, Value Added Services and Beyond Banking defines and delivers what makes banking with BMO meaningfully different, helping customers make Real Financial Progress while driving acquisition, engagement, retention and relationship depth. The role leads the strategy, development and execution of BMO’s value-added services and experiences across key pillars such as goals, protection and beyond banking. The mandate brings together customer insights, product strategy, digital experiences, partnerships and enterprise capabilities to create distinctive experiences that extend beyond traditional banking products. The portfolio today includes award-winning capabilities such as My Financial Progress, Credit Coach, SmartProgress, Zogo as well as Beyond Banking Benefits ecosystem. Looking for a strategic builder who is equally comfortable shaping a vision from a blank sheet, presenting a recommendation to senior executives, negotiating with an external partner and working through execution trade-offs with delivery teams. Key Accountabilities Overarching Accountabilities Define and evo