Director, Rewards Program Strategy & Product Management
BMO — Chicago, IL, USA
Posted 2026-08-27
Application Deadline: 09/09/2026 Address: 320 S Canal Street Job Family Group: Customer Solutions Designs and develops loyalty products that bridge business requirements with technology capabilities to deliver business value and build credibility through personalized collector/customer interactions. Drives the end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, development, proof of concepts, and product activation through to product retirement. Leverages market research, forecasting, pricing, and competitive analysis. Monitors product and system performance, and assesses problems to develop and implement solutions. Manages product/program risks in compliance with legal, regulatory, and risk requirements. Collaborates with partners to take products to market. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that c