Director, Office of Education
University of Alberta — Edmonton, AB, Canada
Posted 2026-11-04
This competition is open to all applicants; however, internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.
Are you an ambitious, collaborative and service-focused professional who loves to work in a dynamic and challenging environment? Someone who is passionate about leading a team in the pursuit of exemplary academic administration services?
The College of Natural and Applied Sciences (CNAS) is hiring a Director, Office of Education to lead the academic administration services in the Office of Education. Reporting to the College General Manager, the Director provides strategic leadership and operational support for education across the college, working collaboratively with faculties, students and community partners to strengthen interdisciplinary learning, support innovative educational initiatives and help create exceptional service experiences.
The Director leads a team of professionals responsible for delivering consistent, high-quality and personalized service to academic units in the college. The key service functions of the Office of Education are:
- academic program initiatives and governance
- academic integrity
- course scheduling and timetabling
- student systems
- graduate administration
As the Director, Office of Education for CNAS, your areas of focus will be:
- Develops meaningful relationships with the Faculty General Managers, Faculty Student Service teams (undergrad and graduate), and being a key conduit with the Service Partners in the related field to ensure optimal delivery of services.
- Designs, implements and manages efficient and effective operational systems and structures within the Office of Education that further the undergraduate and graduate student services vision, and (may) include: course scheduling and timetabling, academic integrity/discipline, student systems, WIL, experiential learning, and interdisciplinary programs. The position ensures the effective management of the above portfolios and the staff responsible for these areas.
- With the CGM, builds the strategic direction and defines operational plans in alignment with the strategic direction. Implements action plans based on these objectives by assigning the right resources to achieve concrete results and respond to organizational priorities, in consultation with the College Dean and Associate College Dean.
- Engages in continuous process improvement to enhance effectiveness and efficiency in the administration of the portfolios and design and implement solutions to operational challenges. Seek feedback on operations, services and processes from across the University.
- Operates with autonomy based upon solid understanding of the vision, mission, values, and strategic goals of the College and the University, and a comprehensive knowledge of policies, processes, procedures, organizational design, and the culture of the College, Faculties, and the institution.
- Establishes clear performance expectations for the area; measures performance regularly and recognizes achievement. Holds self and area accountable for meeting performance objectives. Intervenes when area performance is waning. Motivates and/or removes barriers to achievement.
- Develops the talents of staff; builds capacity and capability. Identifies future competencies and expertise required by the area and develops/ acquires talent accordingly. Champions and models the importance of personal and/or professional development.
- Creates an environment that encourages innovation and enables change while proactively addressing issues and resistance.
- Demonstrates persuasive, engaging, clear and credible communication to gain support and commitment in varied situations from a wide variety of audiences.
- Bachelor’s Degree; Master's preferred.
- Broad and substantive experience in the assigned area plus a minimum of 5 years of progressively responsible post-secondary experience in a leadership role.
- Strong administrative and organizational skills, including strategic planning, budgeting and operations management.
- Excellent communication (written and verbal), presentation, and interpersonal communication skills, including the ability to communicate with and support students, employers, and colleagues.
- Excellent relationship management skills with demonstrated experience in conflict resolution and/or mediation in highly charged situations.
- Proven ability to work with diverse stakeholders at all organizational levels to provide advice and guidance on administrative and strategic issues.
- Ability to maintain flexibility and adaptability within a demanding and ever-changing work environment including the ability to work with individuals with diverse backgrounds and experiences.
- Highly developed level of political acumen with proven ability to successfully collaborate with key campus constituencies including students, faculty, staff and community partners.
- Proven ability to be innovative, creative and passionate in developing and advocating for new policies, programs, administrative structures and/or modifying existing policies and practices.
- Proven analytical and problem-solving skills with the ability to develop innovative and concrete solutions to complex institutional problems.
- Extensive knowledge of the University of Alberta, its strategic plan, operating model, key initiatives, structures, systems policies, procedures and values is considered an asset.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position has a comprehensive benefits package and an annual salary range of $88,012 to $146,687.
The terms and conditions of this appointment are governed by Schedule F of the collective agreement between the Board of Governors of the University of Alberta and the Association of Academic Staff of the University of Alberta.