Director of Operational Risk & Resilience Oversight
Manulife — Quezon City
Posted 2026-10-23
This Director of Operational Risk and Resilience Oversight position reports directly to the AVP of ORRO Governance, Reporting and Risk Program Oversight, this role will lead the centralized function to provide oversight a challenge over the development, implementation and ongoing monitoring of ORRO frameworks, policies and standards including training and communications. The position requires strong understanding of E-21 Operational Risk & Resilience Management guideline, third party risk management, business continuity management, change management, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls. Key Responsibilities: Lead and support the development, coordination and implementation of existing and new ORRO frameworks, policies and standards. Lead the support of Canada Segment team in implementation of these standards, working closely with Canada Segment Risk team and their business partners. Coordinate the intake of activities to be reviewed and challenged based on ORM programs. Establish a cons