Director, Enterprise Account Management
Spare Labs — Remote - Canada or United States
Posted 2026-09-09
WHY THIS ROLE EXISTS
Spare sells transit technology to public agencies across North America — demand response and paratransit, microtransit, fixed route, enterprise asset management, and AI Solutions.
The Enterprise segment is a finite market. There are roughly 150 large transit agencies in North America that qualify as Enterprise for us, and we already serve a meaningful share of them. That single fact reshapes what account management means here. We cannot grow this segment by adding logos at volume — the growth has to come from going deeper into agencies we already serve, defending contracts that come up for re-procurement, and attaching products beyond the one that got us in the door.
That is the job. You will own the commercial outcome of Spare's existing Enterprise relationships: net revenue retention, gross retention, multi-product expansion, and renewal defense against well-funded competitors who want our installed base.
This is not a customer success role wearing a commercial hat. This is a Sales Leadership role. You will carry a number, build a team that carries numbers, and be accountable for a material share of Spare's revenue plan.
WHAT YOU'LL OWN
The Enterpris