Director, Digitization & Automation, GWAM & GA Asia Operations
Manulife — Hong Kong
Posted 2026-07-22
The Director, Digitization & Automation, GWAM & GA Asia Operations drives the identification, design, and delivery of scalable digitization, automation, and digital solutions across the business, with a strong customer and operational lens. The Director serves as a change agent, accelerating efficiency, creating capacity, reducing risk, and embedding digital and automation as core enablers of business strategy. This role blends automation-led transformation with data-driven insights and digital enablement to deliver measurable outcomes across highly matrixed, global operations. We’re looking for an individual who demonstrates a focus and passion for the customer and the business. A collaborative, transparent individual who can create and communicate a vision and engage others to work towards objectives. This role requires a highly visible individual who can drive change through relationships, thought leadership and exceptional business knowledge. Position Responsibilities: Drive demand for, and delivery of, digitization, automation and business intelligence solutions in partnership with key stakeholders Drive leading-edge innovation and digital as the core of delivery Define and go