Director, Customer Enablement
Absorb LMS — Remote US
Posted 2026-07-17
"The Marketing team is poised for unprecedented growth and opportunity. We're in a very unique position where we've experienced tremendous success but are far from exhausting the whitespace around us. There is a unique opportunity to join a rising organization and make a significant and immediate impact." Mark Lynch - Senior Director, Demand Generation
As Director, Customer Enablement, you'll lead the function responsible for ensuring customers get measurable value from Absorb—from onboarding through expansion. You'll oversee customer education, and enablement programs while building a world-class customer learning experience through Absorb Academy, powered by our own platform. This role sits at the intersection of customer success and business growth, creating the conditions for stronger product adoption, deeper customer engagement, and long-term revenue expansion. If you're energized by building programs that help customers succeed—and transforming that success into sustainable growth—this is an opportunity to shape a critical part of Absorb's future.
What you’ll do:
- Drive campaigns, communications, and programs that keep customers engaged, informed about new features, a