Director, AI Architecture B2C
BMO — Chicago, IL, USA
Posted 2026-09-02
Application Deadline: 11/26/2026 Address: 320 S Canal Street Job Family Group: Technology BMO is investing heavily in AI-powered customer experiences, personalization, digital banking, employee copilots, and intelligent decisioning. The B2C space allows you to influence how customers discover products, receive advice, interact with digital channels, and manage their finances. As an AI Architecture leader, your work isn't an experimental lab project. It directly affects customer acquisition, engagement, servicing, and retention. Unlike many organizations that are still piloting AI, BMO has established enterprise-wide AI capabilities and recently created the BMO Institute for Applied Artificial Intelligence & Quantum to accelerate innovation while maintaining governance. This role offers the chance to: Define AI reference architectures Build reusable AI platforms Drive GenAI adoption across business units Influence long-term technology strategy AI has become a board-level and CEO-level priority across banking. BMO has publicly highlighted AI as a strategic differentiator and has invested significantly in AI talent and innovation. A Director AI Architecture role provides visibility wi