Digital Product Owner
Manulife — Boston, Massachusetts
Posted 2026-09-28
We are seeking an experienced Digital Product Owner to lead the strategy, roadmap, delivery, and ongoing optimization of our mobile app. In this role, you will champion user-centered design while balancing customer needs, business priorities, technical feasibility, security, and regulatory requirements. You will translate insights into a prioritized backlog, deliver measurable value through iterative releases, and partner with design, engineering, analytics, marketing, operations, and compliance teams to create intuitive, reliable mobile experiences. Your leadership will improve adoption, engagement, and customer outcomes across the app. Position Responsibilities: Product Discovery and Strategy: Use app analytics, customer research, usability testing, app store reviews, support feedback, and competitive analysis to identify customer needs and refine product strategy. Lead the creation and continuous refinement of a mobile product roadmap aligned with strategic goals, customer needs, platform capabilities, and iOS and Android release considerations. Foster collaboration with cross-functional teams to ensure a deep understanding of stakeholder needs and alignment with strategic goals