Delivery Lead - Operations and Health Technology
Manulife — Makati City
Posted 2026-08-24
General Description: The Technology function in Manulife Philippines is responsible for enabling business growth, operational efficiency, and customer and agent experience through reliable, secure, and scalable technology solutions. The Delivery Lead - Operations and Health Technology is a senior technology leadership role accountable to deliver and maintain all technology initiatives supporting Operations and Health portfolio in Manulife Philippines. The incumbent is accountable for planning, prioritization, delivery execution, quality, and value realization across all Operations and Health initiatives. The role serves as the single point of accountability and primary technology partner to Operations and Health business leaders, ensuring predictable delivery, strong governance, and alignment with Manulife’s broader technology and data strategy. In addition to portfolio delivery accountability, this role also owns the Business Analysis capability for Manulife Philippines. The incumbent is responsible for setting direction, standards, and capability maturity for Business Analysis across all portfolios, ensuring high quality requirements, strong business alignment, and consistent way