DE034139-Customer Service Associate
Accenture — Muntinlupa
Posted 2026-11-05
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL PURPOSE: As a JR SAM, you’ll work closely with clients to grow and retain their business — introducing new products/features (devices, video, asset tracking), presenting solutions, negotiating contracts, and driving measurable value. RESPONSIBILITIES: • Conduct outbound calls to current accounts • Identify and close upsell/expansion opportunities • Deliver product demos and business cases • Lead contract negotiations and account rewrites • Collaborate with Sales, Solutions Desk, Implementation, Deployment • Manage strategic email campaigns with Marketing • Maintain pipeline visibility and accurate forecasting OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Muntinlupa Axis One
SKILL AND QUALIFICATIONS: • Voice Profile • At least 6 months of relevant experience • Sales experience is an advantage • Open to any accounts
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.