CX and Service Design Manager
PwC Canada — Auckland - NZL
Posted 2026-10-15
Management Level Manager Job Description & Summary Kia ora, Innovate. Build. Reinvent. Make your skills count at PwC New Zealand. At PwC, our purpose is clear: to build trust in society and solve important problems. Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology – including AI – bringing your people-focused skills and experience to deliver outcomes that matter. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. Ngā Kōrero mo tēnei tūranga / About the role Are you passionate about understanding people, solving complex problems and designing better experiences? PwC New Zealand's Customer Transformation team sits at the intersection of strategy, service design and technology. We're looking for a Human-Centred Design Manager in Auckland who can bring creativity, curiosity and strong design expertise to help organisations rethink how they engage with and deliver value to their customers and communities. This is an opportunity for an experienced designer and