Customer Transformation – CX & Service Design – Associate Director
PwC Canada — Auckland - NZL
Posted 2026-09-18
Management Level Senior Manager Job Description & Summary Kia ora, At PwC, our purpose is clear: to build trust in society and solve important problems . Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including A.I. - bringing your people- focused skills and experience to deliver outcomes that matter. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. Ngā Kōrero mo tēnei tūranga / About the role PwC New Zealand’s Customer Transformation team sits at the intersection of strategy, service design, and technology. We're looking for an experienced Associate Director in Auckland to take a senior leadership role in the team ; shaping our market offering, leading complex client engagements, developing talented people, and bringing a strong point of view on what great customer experience looks like now and in the future. You'll work with senior leaders across public and private sector clients, help grow PwC's Customer Transformation practice, tap into our glo