Customer Support Team Leader
Super Technologies — Greece
Posted 2026-08-21
We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. At Super Technologies, we rely on knowledgeable professionals to interact with our valued customers when they need support. We're looking for a skilled Customer Support Team Leader who can lead our representatives to exceptional performance and improve service quality. The ideal candidate will demonstrate strong leadership skills, focus on resolving both customer and team member concerns with empathy and efficiency, and bring a solid understanding of the business, our products and services, and the day-to-day challenges representatives face. What the role involves Lead, coach, and mentor a team of customer support agents to drive high performance and engagement Monitor daily operations — including case management, response times, and resolution