Cross-Functional (XFN) Lead - Mandarin Speaking
Accenture — Kuala Lumpur UOA Corp Tower
Posted 2026-10-23
The Cross-Functional (XFN) is responsible for leading the SE, QA, SP and PgM roles within the region. As the XFN Lead, you will be directly reporting to the Operations Manager and need to have a deep understanding of business needs, priorities and challenges. You are responsible for collaborating with the Global QA/SP/SE Leads to execute and drive global priorities regionally while also balancing them against regional priorities. You will be responsible for ensuring compliance to XFN operating models and that your reports are fulfilling all their roles and responsibilities while meeting the defined OKRs for their roles. You will need to have clear alignment with the Sales Functional Lead to ensure that QA, SE, SP and PgM functions are focusing on the right initiatives to drive the most productivity and efficiency impact for the business. Sub functions / Roles in scope for reference: ● Sales Enablement (SE) ● Quality Assurance (QA) ● Scaled Performance (SP) ● Tag Specialist ● Program Management (PgM) ● Tech Enablement ● Content and Motion Specialist Role & Responsibilities: Meet defined OKRs for the sub functions Ensure that team members are meeting objectives set forth at the begin