CRM Campaign Coordinator
Shell — Houston - Woodcreek
Posted 2026-10-12
Texas, United States of America Job Family Group: Sales & Marketing Worker Type: Regular Posting Start Date: October 12, 2026 Business Unit: Downstream and Renewables Experience Level: Experienced Professionals Job Description: What’s the role Shell is seeking a Customer Relationship Management (CRM) Campaign Coordinator to join its team in Woodcreek, Houston, Texas. The CRM (Customer Relationship Management) Campaign Coordinator will play a vital role in supporting the execution of the overall CRM and Digital Engagement strategy. This position ensures that CRM campaigns are delivered on time, with clarity, accuracy, and consistency, while aligning with strategic objectives to enhance customer engagement and loyalty. Working closely with the CRM Manager, internal teams, and external partners, this role is responsible for managing campaign briefs, coordinating execution across channels, and ensuring a seamless and engaging customer experience. The ideal candidate is organized, detail-oriented, and thrives in managing multiple tasks and timelines in a dynamic environment. Shell Mobility is one of the world's largest customer-facing businesses, serving more than 32 million customers e