Contact Centre Administrator – Group Plan Administrator Support
Alberta Blue Cross — 2 Locations
Posted 2026-09-02
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth. OVERVIEW: Alberta Blue Cross® has an immediate opening for a temporary full-time position in our Group Plan Administrator Contact Centre team. Reporting to the Team Manager of the Contact Centre, the ideal candidate must possess an optimum level of customer experience and customer service background. This position exists to provide support to our group clients and internal teams, focused on customer retention and satisfaction. The successful candidate must have exemplary interpersonal skills, positive attitude and work ethic, strong problem-solving skills, and a strong commitment to exceptional client services.