Clinical Admin Clerk
University of Alberta — Edmonton, AB, Canada
Posted 2026-10-27
This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered. This position has an end date of January 31, 2027. Location - This role is in-person. Work primarily takes place at North Campus Edmonton. Reporting to the Lead, Clinical Finance Services, the Patient Services Clerk provides clerical, administrative, financial and reception support to the patients, students, and instructors. This position works in a busy environment, processing financial transaction, submitting dental insurance claim forms, booking appointments, and act as first-point of contact with patients and students. First point of contact for patients: handling walk-ins and large volume of phone inquiries Patient check-in Registers new and existing patients and confirms patient demographics Adds dental insurance if applicable Collects any outstanding fees on account Collects pre-payment for certain treatment types Update lab tracking form to indicate payment has been made Contact patients who have not checked in within 20 minutes of appoint