Claims Analyst HIREFOPSHK1122

Manulife — Chengdu, Sichuan

Posted 2026-10-20

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. Must-Have Skills: Familiarity with basic insurance theories is preferred. Excellent English reading and writing skills; fluent spoken English is a strong plus. Individual Accountabilities: Review overseas claims cases within authorized limits based on company claims policies as well as relevant medical and legal knowledge. Handle claim reviews for life insurance, accident insurance, and health/medical insurance, ensuring high-quality delivery within the required turnaround time. Collect, compile, and analyze claim cases, and perform verification and follow-up processing. Provide suggestions for improving claims-related processes, role responsibilities, rules, and system functionalities, and assist in developing and optimizing relevant procedures. Coordinate and communicate with various departments as needed during the claims process, and promptly resolve issues. Assist supervisors in team management and performance oversight. Complete other tasks assigned by the

Apply on Manulife's careers site