Chapter Lead, Business Systems Analysis
CIBC — Toronto, ON
Posted 2026-10-20
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing Digital and CX Technology is focused on building and evolving the experiences our clients rely on every day across online and mobile banking. As a Chapter Lead, Business Systems Analyst, you'll lead and support a team of Business Systems Analysts while also contributing directly within a delivery squad as an analyst. You'll help shape high-quality requirements, improve delivery practices, and ensure business needs are translated into clear, effective solutions for digital banking applications. In this role, you'll partner closely with technology teams, product partners, and other stakeholders to support the successful delivery of client-focused capabilities. You'll balance people leadership with hands-on analysis, providing coaching, guidanc