Business Controls Senior Consultant - Privacy & Client Experience
CIBC — Chicago, IL
Posted 2026-08-13
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a member of the US Chief Administrative Officer (CAO), the Privacy & Client Experience Senior Consultant will partner with first line of defense teams to drive compliance with CIBC’s Privacy Risk Policies and Standards and support effective risk management through adoption of leading practice and promotion of operational efficiencies for federal and state financial privacy laws and enablement of a centralized and strategic approach to business line risk management of client experience risks. Coverage area includes, but is not limited to Telephone Consumer Protection Act (TCPA), Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003 (CAN-SPAM), Regulation P, Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (