Branch Service Manager/Sr. Registered Client Associate
RBC — Lancaster, Pennsylvania, United States of America
Posted 2026-08-06
Job Description What is the opportunity? **Eligible for signing bonus + comprehensive benefits package.** Join RBC and help clients thrive and communities prosper. You will embrace RBC Wealth Management’s core values and culture as an integral part of our branch serving financial advisors, clients and the team. The Branch Service Manager (BSM) position will not manage a team, rather it is a player-coach role, acting as the primary liaison between the Complex management team and the branch on operational matters. You will model, encourage and develop a positive and productive work environment to foster a strong team culture within the branch. At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you. What will you do? Oversee branch staff and operations to keep branch running smoothly including onboarding, training and motivating branch staff, providing work direction, and resolving issues pertaining to staff supervision and/or escalating to Complex management team. Ensure the effective communication of all policy and procedural changes and other issues that