Branch Operations Specialist

RBC — George Town, Bahamas (the)

Posted 2026-10-13

Job Description APPLICATION DEADLINE: OCTOBER 20, 2026 What is the opportunity? In this role you are the centre of expertise for the branch operations, risk and specific regulatory compliance functions, ensuring process/controls are in place and are being followed. You will also be primarily responsible for distributing out of orders to the appropriate sales/service professional for completion, following to ensure tasks are completed, and escalating to Branch Manager, Manager, Financial Solutions as appropriate and keeping the Regional Operations Office and Operations Enablement Coach up-to-date What will you do? You will manage the branch generic email box and multiple reporting sites, distributing actions to the appropriate Sales and Service Professional, ensuring all are completed on-time. Between yourself and Branch Manager, you are responsible for ensuring the Unit Administration Reference Guide (UARG) activities are completed on-time. You are the primarily contact with the Operations Specialist Support (OSS) team You assist the Branch Manager in ensuring all operational request from the ROO office and other departments are completed accurately and on-time. You hold regular se

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