Branch Operations Assistant
RBC — OTTAWA, Ontario, Canada
Posted 2026-10-14
Job Description What is the opportunity? RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them. The RBC Dominion Securities Management team located in Ottawa is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees. What will you do? Executes administrative tasks and provides day to day operations support to branch management. Processes account documentation, incoming and outgoing funds, and compliance related forms, ensuring accuracy and adherence to established procedures and regulatory requirements. Manages incoming communications from clients, advisors, and internal partners, coordinating responses and routing requests to appropriate team members to ensure timely and accurate resolution. Delivers customer service by responding to client inquiries, processing account maintenanc