Bilingual Customer Support Representative, BMO Insurance
BMO — 11 Locations
Posted 2026-08-25
Application Deadline: 09/07/2026 Address: VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Customer Shared Services #bmoinsurance At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer Support Representative , you will play a key role in supporting clients as they navigate their insurance options. You will provide clear information, guide clients to the appropriate digital tools, and ensure a seamless and efficient experience. Key Responsibilities: Engage with BMO bank clients through inbound and outbound channels to support group insurance products. Provide general information on group insurance products and guide clients to appropriate online resources and tools. Direct clients to complete their applications through digital platforms, ensuring a smoo