Bilingual CMO Enrolment Officer
RBC — 3 Locations
Posted 2026-10-21
Job Description What is the opportunity? In this role as a Bilingual CMO Enrolment Officer, you will be responsible for managing a high-quality Cash Management Onboarding experience for new and existing clients in RBC Express, RBC Edge, and other platforms. The overall objective of the role is to provide an exceptional client experience throughout the onboarding process. This role requires you to balance thorough due diligence with exceptional client service and collaboration with internal service partners, ensuring a seamless onboarding process. What will you do? Process and manage Cash Management Onboarding requests across multiple queues, delivering end-to-end onboarding of Cash Management product solutions. Exercise due diligence and ownership through strong understanding of the impact throughout the step-by-step enrolment process. Lead coordinated implementation by applying project management principles to engage Product Specialists and internal service partners from the initial client interaction, orchestrating stakeholder collaboration to ensure seamless and timely service delivery. Maintain service excellence through meticulous accuracy and thorough due diligence during ser