Bilingual Associate, New Business – Individual

Manulife — CAN, Ontario, Waterloo, 500 King Street North

Posted 2026-10-14

Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.S. and as Manulife in other parts of the world. We provide strong, reliable, trustworthy, and forward-thinking solutions for our customers’ significant financial decisions. Our international network of employees, agents, and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Manulife’s Individual Insurance team currently has an opportunity for a Bilingual Associate, New Business - Individual. Position Responsibilities: Insurance Contract Management: Input and prepare life and critical illness insurance applications and contracts, while performing self-checks to ensure accuracy prior to quality control. Document Processing: Print, bind and assemble contracts, review and index all documents received from advisors and clients. Shared Inbox Management: Triage and prioritize emails received in a shared inbox from advisors and various internal and external sources, ensuring timely routing, follo

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