Bilingual Assistant Manager, Home Fulfillment and Escalation
BMO — REMOTE/TELETRAVAIL, QC, CAN
Posted 2026-08-20
Application Deadline: 09/27/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Customer Shared Services Mortgage knowledge (ratios, risks, mortgage conditions, and lending practices) - In-depth. Audit experience - Good. Strong understanding of mortgage underwriting processes and credit risk assessment - S trong asset. Provides day-to-day delivery of critical lending operations processes including loan administration and servicing activities. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of stakeholders inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Lending operations includes specialized operations processes and activities for mortgages, consumer lending products, leasing and/or commercial lending products. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strateg