Associate, Royal Distinction
RBC — MONTRÉAL, Quebec, Canada
Posted 2026-10-15
Job Description What is the opportunity? RBC Direct Investing (RBC DI) is a "do-it-yourself" online brokerage that empowers clients to access capital markets and investment products through multiple digital and service channels. As an investment dealer and distribution business, RBC DI manages integrated digital, sales, and contact centre capabilities; including online platforms, mobile applications, investor centres, and investment services representatives to deliver seamless client experiences across all distribution touchpoints. Associate, Royal Distinction will service High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients, primarily those anchored with our Royal Distinction program. The Associate will drive both service excellence and client acquisition across complex personal and non-personal account types, directly contributing to team performance and business growth. What will you do? Deliver an Exceptional Client Experience: Establish yourself as the relationship hub by partnering strategically with the Royal Distinction team, responding to service and administrative requests promptly, and serving as the anchor point for HNW and UHNW client service escalations. Ensur