Associate, Operations II - Mail & Distribution
RBC — TORONTO, Ontario, Canada
Posted 2026-10-13
Job Description What is the opportunity? As an Operations Associate II – Mail & Distribution, you will be responsible for handling all Incoming/Outgoing mail and processing activities such as sorting, inserting client documents in a timely manner to provide a positive client experience. Additionally, you will be responsible for securely handling pickup and delivery of stock certificates, cheques, documents, etc. from brokers, banks and other institutions throughout downtown core. You will liaise with various operations departments to research and investigate inquiries and issues, as well as resolve concerns with the aim to provide a seamless operations service experience. What will you do? Provide accurate processing support for standardize and/or manual processes within Mail & Distribution Department. Messenger - Plan and follow most efficient routes for pickup and delivery or high value items. Maintain highest degree of security and control of documents at all times while keeping record of daily deliveries and pickups. Assist with opening mail and distribute as per Internal Controls. In addition, perform other duties and responsibilities as assigned. Support team in all weekly/mo