Associate Director, Operations Insights Automation
Manulife — Hong Kong
Posted 2026-10-28
We are seeking a highly skilled Data Analyst to join our Regional Operations team. The successful candidate will focus on risk and control automation, leveraging data analytics to enhance operational efficiency and effectiveness across the Asia segment markets. The candidate will report to the Head of Ops Data Insights and Low Code Automation. This role requires a strategic thinker with a strong analytical background and experience in implementing data-driven solutions to manage and mitigate risk. Position Responsibilities: Collaborate with regional operations and risk management teams to identify and implement automation opportunities in risk and control processes. Develop and maintain data models, reports, and dashboards to support risk analysis and decision-making. Analyze large datasets to identify trends, patterns, and anomalies that may indicate risks or inefficiencies. Design and maintain automated processes for data collection, cleaning, and analysis to improve risk assessment quality and accuracy. Work with IT and stakeholders to integrate automated solutions into existing systems and workflows, ensuring optimal performance. Provide insights and recommendations to senior m