Application Tech Support Practitioner
Accenture — Hyderabad
Posted 2026-10-29
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, a typical day involves serving as the continuous point of contact between clients and the system or application. The role focuses on maintaining high-quality service by effectively communicating with clients and internal teams to ensure smooth operation of world-class systems. This position requires attentiveness to client concerns, accurately identifying issues, and designing appropriate resolutions by leveraging a thorough understanding of the product. The practitioner plays a vital role in sustaining system reliability and client satisfaction through proactive engagement and problem