Application Tech Support Practitioner
Accenture — Bengaluru
Posted 2026-10-29
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : IBM Db2 Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, a typical day involves serving as the continuous point of contact between the client and the application or system. This role focuses on maintaining high standards of service quality by effectively communicating with clients and internal teams. The practitioner dedicates time to understanding client concerns, accurately identifying issues, and collaborating to design appropriate solutions. The position requires attentiveness to system performance and client satisfaction, ensuring that operations run smoothly and any disruptions are promptly addressed with a thoughtful and methodical approach. Roles & Responsibili