Application Tech Support Practitioner
Accenture — Bengaluru
Posted 2026-10-16
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : VMware Horizon Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, a typical day involves serving as the continuous point of contact between clients and the application or system. This role focuses on maintaining high standards of quality by utilizing excellent communication to ensure smooth operation of world-class systems. The practitioner carefully identifies client issues and thoughtfully designs effective resolutions by leveraging comprehensive knowledge of the product, ensuring client satisfaction and system reliability throughout daily interactions. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team