Application Support Engineer
Accenture — Hyderabad
Posted 2026-10-16
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow IT Operations Management (ITOM) Good to have skills : Event Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, your typical day involves serving as the primary liaison between clients and the systems or applications they utilize. You will focus on maintaining high-quality service by leveraging your exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and design effective resolutions based on your extensive product knowledge, ensuring that client needs are met promptly and efficiently. You will engage with various stakeholders to facilitate seamless operations and contribute to the overall success of the team. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team deci