Application Support Engineer
Accenture — Bengaluru
Posted 2026-10-22
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Redis Good to have skills : Marklogic Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business system components. This role requires dynamic problem-solving to ensure system stability and performance, collaborating with different teams to maintain seamless operations and swiftly address any disruptions that may impact business continuity. The position demands vigilance and adaptability to manage complex environments and deliver timely resolutions. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. -Own incidents from triage through resolution troubleshoot cluster failures, slot migration, replication lag, failover, memory fragmentation, and persistence (RDB/